酒店英語(yǔ)短文
發(fā)布時(shí)間:2017-02-05 來(lái)源: 短文摘抄 點(diǎn)擊:
酒店英語(yǔ)短文篇一:英語(yǔ)寫(xiě)作酒店展望
近年來(lái),我國(guó)酒店行業(yè)發(fā)展迅猛,不僅在酒店數(shù)量、檔次還是酒店的集團(tuán)化等方面都取得了重大進(jìn)展。我認(rèn)為,在今后幾年,我國(guó)的酒店行業(yè)還會(huì)隨著旅游業(yè)的發(fā)展而繼續(xù)發(fā)展。而且在隨著我國(guó)經(jīng)濟(jì)水平程度不斷提高,我國(guó)酒店行業(yè)未來(lái)的發(fā)展呈現(xiàn)出新的發(fā)展趨勢(shì)。30年后的事情真的很難預(yù)測(cè)。但是作為一個(gè)酒店管理專業(yè)的學(xué)生,是時(shí)候考慮考慮這個(gè)行業(yè)的前景了。 In recent years, China's hotel industry developing rapidly, not only in quantity, grade, or hotel have made great progress in such aspects as the collectivization. I think, in the next few years, China's hotel industry will continue to develop with the development of tourism. And along with our country economy level degree unceasing enhancement, our country hotel industry presents the new development trend of future development. After 30 years of things really hard to predict. But as a hotel management specialized student, it's time to think about the prospect of the industry.
首先,我認(rèn)為,總的來(lái)說(shuō),未來(lái)我國(guó)的酒店數(shù)量會(huì)減少,但是酒店的質(zhì)量會(huì)越來(lái)越高。同時(shí),酒店的規(guī)模也會(huì)越來(lái)越大。為什么我會(huì)這樣說(shuō)呢?隨著中國(guó)經(jīng)濟(jì)的發(fā)展,酒店行業(yè)的競(jìng)爭(zhēng)也會(huì)變得異常的激烈。這個(gè)時(shí)候,實(shí)力比較弱的或者經(jīng)營(yíng)的不好的那部分酒店就會(huì)被淘汰掉,而實(shí)力比較強(qiáng)的或者經(jīng)營(yíng)的好的酒店就會(huì)留下來(lái)。當(dāng)面對(duì)中國(guó)這個(gè)巨大的消費(fèi)市場(chǎng),活下來(lái)的酒店自然而然的就會(huì)擴(kuò)大自己的規(guī)模。這包括集團(tuán)的擴(kuò)大和單個(gè)酒店的擴(kuò)大。集團(tuán)的擴(kuò)大會(huì)表現(xiàn)為連鎖企業(yè)或者兼并其他酒店。單個(gè)酒店的擴(kuò)大表現(xiàn)為酒店建筑面積的擴(kuò)大和服務(wù)范圍的擴(kuò)大,其中度假村就是一個(gè)很好的形式。酒店行業(yè)是一個(gè)持續(xù)發(fā)展的行業(yè),如果你沒(méi)有別人好,你最終就會(huì)失敗。因此,為了獲得持續(xù)的發(fā)展,每個(gè)酒店都不得不不斷的提高自己的綜合實(shí)力,以達(dá)到和同行競(jìng)爭(zhēng)的目的。
First of all, I think, in general, the future of our country will reduce the number of the hotel, but the quality of the hotel will be more and more high. At the same time, the size of the hotel will be more and more big. Why do I say so? With the development of Chinese economy, the hotel industry competition becomes unusually fierce. This time, the strength is weak or business is not good that part of the hotel will be eliminated, and the strength of stronger or operation of a good hotel will stay. When faced with China's large consumer market, the surviving hotels naturally will expand its scale. This includes group and individual hotel to expand. Group would show the chain or other hotel. A single expand show the hotel building area expansion and the expansion of service scope, the resort is a good form. The hotel industry is an industry of sustainable development, and if you don't have other people good, you will fail in the end. Therefore, in order to achieve sustained development, every hotel has to constantly improve their own comprehensive strength, and in order to achieve the purpose of competing.
第二,住酒店的人會(huì)越來(lái)越多,酒店的消費(fèi)水平會(huì)越來(lái)越高。一方面,隨著人們生活水平的不斷提高,他們會(huì)樂(lè)意去做一些放松的事。比如,越來(lái)越多的人會(huì)熱衷于旅游。旅游不僅使自己在忙碌工作后的可以得到放松,而且可以獲得精神上的滿足和擴(kuò)張自己的視野。當(dāng)然,旅游就會(huì)伴隨著住宿問(wèn)題,而他們大多時(shí)候會(huì)選擇酒店。更重要的是,會(huì)有越來(lái)越多的人因?yàn)楣ぷ鞯脑蚨x擇住酒店,比如跨國(guó)公司的外籍員工,外出的調(diào)查人員等等。另一方面,酒店會(huì)提供越來(lái)越周到的服務(wù),這就意味著你在享受這些服務(wù)的時(shí)候也會(huì)消費(fèi)更多的錢(qián)。就我所知,現(xiàn)在有些酒店不僅提供正常的住宿和餐飲服務(wù),還會(huì)有健身房,游泳池,會(huì)議室,現(xiàn)場(chǎng)娛樂(lè)表演等等。在提供這些服務(wù)時(shí),酒店的成本會(huì)大大增加,因此很容易想到他們會(huì)向客人額外收取費(fèi)用。 Second, the hotel will be more and more people, the hotel will be more and more high. On the one hand, as people living standard unceasing enhancement, they will be happy to do something to relax. For example, more and more people would be keen to travel. Travel not only to make themselves can relax after a busy job, and can obtain spiritual satisfaction and expand their horizons. Tour will be accompanied by accommodation problem, of course, and most of the time they will choose the hotel. And, more importantly, there will be more and more people choose to live in the hotel, because of my job, such as foreign employees of the multinational company, out of the investigators, and so on. On the other hand, the hotel will provide more and more considerate service, it means that you are
enjoying these services will also be spending more
money. As far as I know, now some hotel provides not only the normal accommodation and catering services, will also have a gym, swimming pool, meeting room, live entertainment, and so on. In providing these services, the cost of the hotel will greatly increase, so it's easy to think of them will be additional charge to the guest. 第三,未來(lái)酒店的服務(wù)人員依舊會(huì)是人,而不是機(jī)器人。許多人認(rèn)為,未來(lái)酒店的服務(wù)人員會(huì)是機(jī)器人,他們相信這是科技和社會(huì)進(jìn)步的必然趨勢(shì)。但是我卻不贊同這樣的觀點(diǎn),我認(rèn)為會(huì)是人。眾所周知,酒店行業(yè)是以人為主的行業(yè),它的核心就是人。酒店的客人都希望得到人性化的服務(wù),感覺(jué)是在自己的家里一樣。我認(rèn)為,只有人才能提供給顧客這種感覺(jué)。因?yàn)槲蚁嘈,這種服務(wù)的前提是溝通。我不認(rèn)為機(jī)器人能夠做到這種溝通。試想一下,作為顧客,你是更愿意和機(jī)器人交流呢,還是更愿意和人交流。顯而易見(jiàn),大家會(huì)更傾向于選擇一個(gè)人。 Third, the future hotel service staff person will be, and not a robot. Many people believe that the future of the hotel service personnel will be a robot, they believe it is the inevitable trend of science and technology and social progress. But I don't agree with this point of view, and I think that would be. As is known to all, the hotel industry is a people industry, its core is the people. Hotel guests want humanized service, feeling is in your own home. I think, only talent can provide this kind of feeling for the customer. Because I believe that this service is the premise of the communication. I don't
think robots can do this kind of communication. Imagine, as a customer, you are more willing to communicate with the robot, or more willing to communicate with people. It is obvious that we will be more inclined to choose a person.
總之,未來(lái)中國(guó)酒店行業(yè)面臨巨大的機(jī)會(huì),同時(shí)也伴隨著各種挑戰(zhàn)。不過(guò)我堅(jiān)信,對(duì)于酒店管理專業(yè)的我們來(lái)說(shuō),肯定是機(jī)會(huì)大于挑戰(zhàn)。 All in all, the future China's hotel industry faces huge opportunity, but also with all sorts of challenges. But I firmly believe that, for those of us in our hotel management professional, definitely opportunities outweigh the challenges.
酒店英語(yǔ)短文篇二:酒店住宿常用英文
酒店住宿常用英文
I would like to have a morning Call at8:00 in the morning.我要早上8:00設(shè)定電話叫醒。 I'd like to order room service, please.我要食物送到房間的服務(wù)。
I'd like a room of one.我要單人房。
I'd like a room for two with separate beds.我要兩張床的房間。
I'd like as extra bed for room 702.我要在702房多加一張床。
When is check out time? 退房的適合時(shí)間?
I am interested in booking a room.我想訂房。
Could I book a double room for 3 days from ...(日期)..to(日期).我要訂一間雙人房從.... How much is a double room for 1 night? 雙人床一晚多少呢?
Your booking is confirmed.你的訂房已經(jīng)生效了。
Do you have a bus service from the airport? 有飯店bus在機(jī)場(chǎng)接送嗎?
Could you fax me a map of how to get to the hotel? 請(qǐng)你傳真路線圖給我,我想知道如何到你們飯店。
Could you show me my room? 你可以帶我到我的房間嗎?
Where is the emergency exit and staircase? 緊急出口和樓梯在那里?
Please send another blanket to my room.請(qǐng)?jiān)偎鸵粭l毯子到我房間。
The sheets are dirty.床單很臟。
There's no running hot water in my room.我房間沒(méi)有熱水。
I'll arrive late, but please keep my reservation.我會(huì)晚一點(diǎn)到達(dá),請(qǐng)保留所預(yù)訂的房間。 I'd like a room with a nice view (abalcony).我想要一間視野好(有陽(yáng)臺(tái))的房間。 What time does the dining room open? 餐廳幾點(diǎn)開(kāi)始營(yíng)業(yè)?
What time can I have breakfast? 早餐幾點(diǎn)開(kāi)始供應(yīng)?
Could you keep my valuables? 是否可代為保管貴重物品?
I'd like to check out. My bill, please.我要退房。請(qǐng)給我?guī)巍?/p>
Please bring me some ice cubes and water.請(qǐng)送給我一些冰塊和水。
The air-conditioner (T.V. set、light) doesn't work.冷氣(電視、燈)無(wú)法開(kāi)啟。
餐廳用餐常用英文
Hi, we need a table for two, please. 你好﹐我們有兩位。
May we have a table by the window, please? 請(qǐng)給我們靠窗桌子好嗎﹖
We prefer to sit by the window, please. 我們想坐在靠窗的位子。
Can I take this seat? 我可以坐這個(gè)位子嗎?
This table would be great. Thank you. 這個(gè)位子很好﹐謝謝。
May I have a menu, please? 請(qǐng)給我菜單。
Do you have a menu in chinese? 是否有中文菜單?
What's your special today? 你們今天有什么特餐﹖
What kind of dish is most popular here? 這里最受歡迎的餐點(diǎn)是什么呢﹖
I'd like to have some local food.我想嘗試一下當(dāng)?shù)厥澄铩?/p>
I cannot tolerate spicy food, could your chef make my dishes mild? 我受不了辣的菜﹐可以請(qǐng)廚師在我的餐點(diǎn)不加辣嗎﹖
We need more time to decide what toorder. 我們還需要一些時(shí)間來(lái)決定要點(diǎn)什么。
Sorry, we still don't have any idea of what to order, do you have any suggestions? 對(duì)不起﹐我們還是沒(méi)有頭緒﹐你有什么建議嗎﹖
I would like to have the same as thenext table. 我想和隔壁桌一樣的菜
OK, we'll start with two glasses of icedtea, easy on ice, please. 請(qǐng)先給我們兩杯冰茶,不要太多冰。
Excuse me, I'd like my coffee warmer. Could you please heat up my coffee little bit? Thank you!.請(qǐng)給我熱一點(diǎn)的咖啡
Do you offer any set courses for party of two? 你們有沒(méi)有提供2人套餐﹖
May I have another fork please? 請(qǐng)?jiān)俳o我一根叉子。
Could you give me a fork, please. 請(qǐng)你給我一根叉子。
Could you pass me the salt(pepper)? 請(qǐng)把鹽(楜椒)傳給我。
This is not what I ordered. 這不是我點(diǎn)的食物。
Is soda refillable? 汽水可續(xù)杯嗎﹖
Some more water please. 請(qǐng)?jiān)賻臀壹有┧?/p>
May we have some more napkins? 可以再給我們一些紙巾嗎﹖
We could like to order some desert now. 我們現(xiàn)在想點(diǎn)些甜點(diǎn)。
Excuse me, would you please show me where the restroom is? 麻煩告訴我?guī)谀睦铩?We are ready for the bill now. 我們要買(mǎi)單。
Is the gratuity included in the bill? 小費(fèi)有包括在帳單里嗎﹖
Are we supposed to leave tips here? 我們需要付小費(fèi)嗎﹖
Is American Express(visa or master travelers' check...)
granted /accepted here? 你們收美國(guó)運(yùn)通卡/visa/master/旅行支票嗎﹖
What type of credit cards do you accept? 你們收那種信用卡呢﹖
Thank you for your service. We really enjoyed it. 謝謝你的服務(wù)﹐我們這餐吃得很好。
換匯常用英文
Can you change this into Rupiah? 請(qǐng)將這些外幣兌換成印度尼西亞盾?
I'd like some small change? 請(qǐng)將大鈔換成零錢(qián)
交通出行常用英文
Is there an airport bus to the city? 這里有從機(jī)場(chǎng)去市中心的巴士嗎 ?
Where is the bus stop (taxi stand)? 巴士車(chē)站在哪里 ?
How much does it cost to the city centre by taxi? 乘計(jì)程車(chē)到市中心需要多少錢(qián) Keep the change, please 不用找錢(qián)了
Take me to this address, please 請(qǐng)拉我去這個(gè)地址
How long does it take to go to the city centre ? 到市中心需要多長(zhǎng)時(shí)間?
Stop here, please 請(qǐng)停下來(lái)。
What time does it leave? 幾點(diǎn)發(fā)車(chē)?
Where can I get a ticket? 我可以在哪里買(mǎi)票?
Could you tell me when we get there? 請(qǐng)問(wèn)幾點(diǎn)能夠到達(dá)那里。
購(gòu)物常用英文
Thank you but I'm just looking. 謝謝,可是我只是看看。
Let me look around a little more. 讓我自己看看
Do you have this in another color? 這個(gè)有別的顏色嗎?
May I try this on? 我可以試穿這個(gè)嗎?
Is this tax free? 這免稅嗎?
Can I pay by credit card? 我可不可以用信用卡付帳?
Too expensive. How about a discount? 太貴了,打個(gè)折吧?
Still too expensive. Give me a better discount, and I'll bring back my friends.還是太貴了,再便宜一點(diǎn)吧,我會(huì)帶朋友來(lái)。
Can you cut me a deal? 你可以算便宜一點(diǎn)嗎?
Is this your final price? 不能再便宜了嗎?
I want this, but in a large size. 我要大一點(diǎn)的
I would like to take this one. 我要買(mǎi)這個(gè)。
Please wrap this for me. 請(qǐng)幫我把這個(gè)包起來(lái)。
I'm looking for a gift for my friend. 我要買(mǎi)這個(gè)禮物送給我朋友。
What time do you open/close? 你們幾點(diǎn)營(yíng)業(yè)/打烊?
Where can I change money? 我能在哪里換錢(qián)?
Where is the cash desk? 收銀臺(tái)在哪里?
出入境填表常用詞匯
姓:Family name,Surname
名:First Name,Given name
性別:sex,gender
男:male;女:female
國(guó)籍:nationality,country of citizenship
護(hù)照號(hào):passport number
航班號(hào):Flight number
原住地:country of origin
前往國(guó):destination country
登機(jī)城市:city where you boarded
簽證簽發(fā)地:city where visa was issued
簽發(fā)日期:date of issue
出生日期:date of birth,birth date
年:year;月:month;日:day
偕行人數(shù):accompanying number
簽名:signature
官方填寫(xiě):official use only
職業(yè):occupation
護(hù)照:Passport;簽證:Visa
登機(jī)、啟程:Embarkation
登岸:Disembarkation
商務(wù)簽證:Business Visa
觀光簽證:Tourist Visa
乘機(jī)常用詞匯
航站、終點(diǎn)站:Terminal
入境大廳:Arrival Lobby
出境大廳:Departure Lobby
登機(jī)門(mén)號(hào)碼:Gate Number
登機(jī)證:Boarding Card,Boarding Pass
機(jī)場(chǎng)稅:Airport Tax
登機(jī)手續(xù)辦理處:Check in Counter
海關(guān)申報(bào)處:Customs Service Area
貨幣申報(bào):Currency Declaration
免稅商品:Duty-Free Items
大號(hào):large;中號(hào):medium;小號(hào):small
紀(jì)念品:Souvenir
行李:Baggage,Luggage
托運(yùn)的行李:Checked baggage
行李領(lǐng)取處:Baggage claim area
隨身行李:Carry-on baggage
行李牌:Baggage Tag
行李推車(chē):Luggage Cart
退稅處:Tax-free refund
盥洗室(廁所):Lavatory,washroom,toilet W.C.=water closet,rest room 男廁:Men's,Gent's,Gentlemen's
女廁:Women's,Lady's
使用中:Occupied
空閑:Vacant
男(女)空服員:Steward(Stewardess)
機(jī)內(nèi)免稅販賣(mài):In-Flight Sales
錢(qián)幣兌換常用詞匯
外幣兌換店:Currency Exchange Shop
匯率:Exchange rate
旅行支票:Traveler's check
手續(xù)費(fèi):Commission
銀行買(mǎi)入價(jià):We buy(Bid)
銀行賣(mài)出價(jià):We sell(Ask)
外匯:foreign exchange
酒店常用詞匯
入住登記手續(xù):Check-in
客房服務(wù):Room Service
退房(時(shí)間):Check Out(Time)
前臺(tái):Front Desk,Reception
酒店大堂:Lobby
咖啡館:Coffee shop
服務(wù)員,侍者:waiter(餐廳、旅館的服務(wù)生、行李員) 電話叫醒服務(wù):Wake Up Call,Morning Call 餐廳在那兒?:Where is the dining room?
最全食物相關(guān)的英文翻譯
水果類(fruits):
火龍果 pitaya
西紅柿 tomato
菠蘿 pineapple
西瓜 watermelon
香蕉 banana
柚子 shaddock (pomelo)
橙子 orange
蘋(píng)果 apple
檸檬 lemon
櫻桃 cherry
桃子 peach
梨 pear
棗 Chinese date(去核棗 pitted date )
椰子 coconut
草莓 strawberry
樹(shù)莓 raspberry
藍(lán)莓 blueberry
黑莓 blackberry
葡萄 grape
甘蔗 sugar cane
芒果 mango
木瓜 pawpaw或者papaya
杏子 apricot
油桃 nectarine
柿子 persimmon
石榴 pomegranate
榴蓮 jackfruit
酒店英語(yǔ)短文篇三:酒店常用英語(yǔ)口語(yǔ)
酒店常用英語(yǔ)口語(yǔ)
1、一般性回答
I see, sir .我明白了,先生。
Certainly,sir.好的,先生。
2、請(qǐng)對(duì)方再等一會(huì)。
Just a moment,please.請(qǐng)稍等。
Thank you for waiting.您久等了,先生。
I am very sorry to have kept you waiting..。很抱歉讓您久等了。
Could you wait a little longer,please? 請(qǐng)您稍候號(hào)碼?
3、要麻煩客人或是拒絕客人要求
拒絕客人時(shí),不要一口回絕說(shuō)“NO,”要委婉一些。
I am afraid I can't do that. 不好意思,我恐怕沒(méi)辦法那樣做。
Excuse me, sir. Please let me pass. 不好意思,先生,麻煩讓我過(guò)一下。
4、道歉
如果是自己的錯(cuò)就說(shuō)“I am sorry”,如果是酒店的錯(cuò)就說(shuō):“we are sorry.”
I am very sorry for the delay. 很抱歉延誤了時(shí)間。
I am very sorry for the inconvenience. 很抱歉造成您的不便。
I would like to apologize for the mistake.為這個(gè)錯(cuò)誤我深表歉意。
5、客人對(duì)自己說(shuō)“Thank you.”時(shí)回答
You are welcome.不客氣。
6、交給客人某些東西時(shí),可以說(shuō)
Here you are.您要的東西在這里
Here is your room key.這是您的房間鑰匙。
Here it is. 這是您的東西。
7、當(dāng)客人自備離開(kāi)時(shí),可以說(shuō)
Have a nice day.祝您有美好的一天。
We hope to see you again soon.希望不久能再次見(jiàn)到您。
Th
ank you for staying with us . 謝謝光臨8、當(dāng)客人的英語(yǔ)難以理解時(shí)
面對(duì)客人的疑問(wèn),不要只是一味地傻笑,或是一直說(shuō)Yes,如果聽(tīng)不懂時(shí),要向客人提出疑問(wèn),或是先向?qū)Ψ秸f(shuō)“Just a moment, please.”然后請(qǐng)求他人協(xié)助。
Pardon?對(duì)不起?
Pardon me? 對(duì)不起?
I beg your pardon?對(duì)不起,請(qǐng)?jiān)僬f(shuō)一遍好嗎?
Could you repeat that, please? 請(qǐng)您重復(fù)一遍好嗎?
若是不敢肯定對(duì)方所說(shuō)的部分內(nèi)容時(shí),可以將不明白的部分重復(fù)一遍,如:
Excuse me,sir.Do you mean you lost your room key?不好意思,先生,您是說(shuō)您丟了房間的鑰匙?
二、前臺(tái)服務(wù)英語(yǔ)常用口語(yǔ)
1、Welcome to our hotel.歡迎光臨
2、Can I help you?我能幫您忙嗎?
3、What kind of room would you like, sir?先生,您要什么樣的房間?
4、Please wait a moment, I have to check if there is a room available. 請(qǐng)稍等,我查一下有沒(méi)有空房。
5、Enjoy your stay with us. 希望您在我們這里住得愉快。
6、May I know your name and your room number,please?我可以知道您的名字和房間號(hào)碼嗎?
7、Excuse me, sir, could you spell your name?請(qǐng)問(wèn)您的名字如何拼寫(xiě)?
8、Here's your room key.這是您的房間鑰匙。
9、I'm sorry to keep you waiting, sir. What can I do for you?
10、Please wait your turn.請(qǐng)排隊(duì)等候。
11、May I know
12、 your name,please?
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